Our Guarantee

Our folding sliding patios doors 10 Year Guarantee means that:

• All timber and folding hardware components will be free of
  manufacturing defects when they arrive at your home.
  No manufacturing defect will appear during the
  ten-year period of this guarantee, subject to
  regular maintenance and cleaning by you on site
• The double glazed sealed units are guaranteed for
  a period of five years against breakdown of the seals
• Handles, locks and our special folding sliding hardware
  components are guaranteed for a ten-year period against
  manufacturing faults subject to regular maintenance and
  care in use.

Our patio door guarantee covers the original purchaser only and proof of the date of
purchase is needed to validate it. This guarantee is only valid if you work to
our instructions and recommendations for installation, finishing, care and
maintenance set out on this website and in our homeowner manual. It covers
replacement of faulty parts only and does not cover incidental expenses.

We recommend that a competent tradesperson installs this product.
You’ll find full installation instructions in the hardware box supplied
with each of our door sets.